Hi,
As many others, I'm faced with the issue that I get the following error when clients try to send the inventory to the server:
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>
My server runs version 2.6 at the moment. I've tried all the solutions I could find but to no avail. So, I've checked the credentials for the database in both z-ocsinventory-server.conf and zz-ocsinventory-restapi.conf, and confirmed manually using the MySQL command line client that these allow me to connect to the database.
I've also read that you cannot use a client higher than your server version, so I tried downgrading the client from 2.6 to 2.4 and even 2.0.5, which is the lowest version I could find.
In the client log I get:
Starting OCS Inventory NG Agent on Friday, September 25, 2020 13:51:34.
AGENT => Running OCS Inventory NG Agent Version 2.0.5.0
AGENT => Using OCS Inventory NG FrameWork Version 2.0.5.0
AGENT => Loading plug-in(s)
DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files\OCS Inventory Agent\plugins>
DLL PLUGIN => 0 DLL Plug-in(s) succesfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
COM PROVIDER => Loading Communication Provider <C:\Program Files\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.0.5.0>
AGENT => Sending getLabel request
COM SERVER => Initializing cURL library for getFile
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Disabling cURL SSL server validation support
COM SERVER => Sending fileGet request to URL <http://145.xxx.xxx.xxx/ocsinventory/deploy/label>
COM SERVER => fileGet response received <HTTP Status Code #400>
COM SERVER => Cleaning cURL library
AGENT => Failed to retrieve Label <HTTP Status Code #400>
AGENT => Sending Prolog
DID_CHECK => Read DeviceID <WIN-MBL-A14896-2020-09-25-13-22-05> and MACs <60:F2:62:8E:11:3D02:05:85:7F:EB:8100:50:56:C0:00:0800:50:56:C0:00:01E8:D8:D1:E7:C2:FF60:F2:62:8E:11:3E60:F2:62:8E:11:41> in file <ocsinventory.dat>
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Disabling cURL SSL server validation support
COM SERVER => Sending HTTP Post request to URL <http://145.xxx.xxx.xxx/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #200>
COM SERVER => Cleaning cURL library
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
AGENT => Prolog Frequency set to 6 hour(s)
AGENT => Inventory required
...
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Disabling cURL SSL server validation support
COM SERVER => Sending HTTP Post request to URL <http://145.xxx.xxx.xxx/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #500>
COM SERVER => Cleaning cURL library
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>
AGENT => Communication Server ask for Package Download
DOWNLOAD => Package history file successfully cleaned for duplicate IDs
DOWNLOAD => Download disabled by server
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:07.
And in the Apache2 access_log I get:
145.xxx.xxx.xxx - - [25/Sep/2020:13:52:46 +0200] "GET /ocsinventory/deploy/label HTTP/1.1" 400 900 "-""OCS-NG_WINDOWS_AGENT_v2.0.5.0"
145.xxx.xxx.xxx - - [25/Sep/2020:13:52:46 +0200] "GET /ocsinventory/deploy/label HTTP/1.1" 400 900 "-""OCS-NG_WINDOWS_AGENT_v2.0.5.0"
145.xxx.xxx.xxx - - [25/Sep/2020:13:52:47 +0200] "POST /ocsinventory HTTP/1.1" 200 235 "-""OCS-NG_WINDOWS_AGENT_v2.0.5.0"
145.xxx.xxx.xxx - - [25/Sep/2020:13:52:47 +0200] "POST /ocsinventory HTTP/1.1" 200 235 "-""OCS-NG_WINDOWS_AGENT_v2.0.5.0"
145.xxx.xxx.xxx - - [25/Sep/2020:13:52:52 +0200] "POST /ocsinventory HTTP/1.1" 500 990 "-""OCS-NG_WINDOWS_AGENT_v2.0.5.0"
145.xxx.xxx.xxx - - [25/Sep/2020:13:52:52 +0200] "POST /ocsinventory HTTP/1.1" 500 990 "-""OCS-NG_WINDOWS_AGENT_v2.0.5.0"
I have no clue as what to try next. So any help will be greatly appreciated.
Kind regards,
Louis